Effective Date: 26th May 2025
AUSPICIOUS JOURNEYS PTE. LTD.
UEN: 202508166N
At ‘AUSPICIOUS JOURNEYS’ (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
1. Collection of Personal Data
We collect personal data from you when:
- You make a booking or service inquiry
- You visit our website or engage with our digital platforms
- You communicate with us via phone, email, or other channels
Types of data collected may include:
- Full name, contact number, email address
- Pickup and destination details
- Payment and billing information
- Preferences and special requests (e.g. vehicle type, child seat…etc)
- IP address and location data (for website analytics or mobile app features)
2. Purpose of Collection
We collect and use your data for purposes including:
- Confirming and managing your chauffeur bookings
- Providing customer service and support
- Processing payments and issuing receipts
- Improving our service offerings and operations
- Ensuring safety and security for both drivers and passengers
- Complying with legal obligations and regulatory requirements
3. Disclosure of Personal Data
We do not sell your data. Personal data may be disclosed to:
- Our in-house chauffeurs or affiliated service partners (only as necessary)
- Payment service providers for transaction processing
- Government agencies when required by law
- IT and website support vendors (only under strict confidentiality terms)
4. Consent
By providing your personal data to us, you consent to its use as described in this policy. You may withdraw consent at any time by contacting our Data Protection Officer (DPO) via the contact details below.
5. Protection of Personal Data
We have implemented reasonable administrative, physical, and technical safeguards to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration.
6. Access and Correction
You have the right to:
- Request access to your personal data
- Correct or update inaccurate data
- Withdraw consent to the use of your personal data
To do so, please contact our Data Protection Officer.
7. Retention
Your data will be retained only as long as necessary for business or legal purposes, after which it will be securely disposed of or anonymised.
8. Use of Cookies
Our website may use cookies to enhance user experience and gather analytics. You may choose to disable cookies in your browser settings.
9. Changes to Policy
This Privacy Policy may be updated periodically. The latest version will always be available on our website.
10. Contact Us
If you have questions or would like to exercise your rights under the PDPA, please contact:
Data Protection Officer
Auspicious Journeys Pte. Ltd.
Email: support@auspiciousjourneys.com
Phone: +65 8963 8963
Website: www.auspiciousjourneys.com
